How it works
Three steps to booking a place for your pet.
Find a place. A vet clinic, a grooming salon or a pet hotel — by species, service or specialist, and location.
Pick a time. The specialists' free slots are shown straight away; choose a particular specialist or “Any available”. For a hotel, choose the check-in and check-out dates.
Come along. You usually pay at the place (some places ask for an online prepayment). After the visit, the vet's conclusion or the grooming note appears in your pet's record.
The service is provided by the place: you make the agreement for it with the place, and the place sets the booking, cancellation and payment terms shown when you book. Vetness passes your booking to the place and reminds you about the visit.
You can cancel an appointment without prepayment at any time in your account.